Client monitoring with reports and scoped viewers

An MSP watching client infrastructure gets one group per client, each client invited as a viewer who sees only their own group, a monthly report per group, and the Beacon script for anything on a client's network the cloud cannot reach.

The plan that fits: Business.

What MSPs watch
What breakshostnag
A host goes downYes
A certificate expiresYes
A domain lapsesYes
A scheduled job stops runningYes
A vendor you depend on has an incidentYes
hostnag: read from their own status page

The board

The overview over sample data. Press LAMP TEST; switch the view.
Active06
Alarm
01
Supervisory
02
Trouble
00
Normal
03
Unlit
00
View

Acme Retail

06Sample data
DownHTTP
Checkout API
api.acme.example/health
Down47 min
checked 1 min ago
Expiring soonCert
mail.example.com
mail.example.com
11d left10 Oct 2026
checked 40 min ago
UpTCP
VPN gateway
vpn.office.example
31ms
checked 2 min ago
OKDomain
example.com
example.com
40d left08 Nov 2026
checked 9 h ago
UpDNS
MX example.com
example.com
18ms
checked 4 min ago
DegradedHTTP
Storefront
shop.acme.example
1840msslow for 22 min
checked 1 min ago

How it is set up

  1. 01

    One group per client

    Every host, certificate and domain watched for a client lives in its own group, with its own thresholds and channels.

  2. 02

    Invite the client as a viewer scoped to their group

    A scoped viewer sees only the groups they are invited into, so a client can watch their own status without seeing any other client.

  3. 03

    Turn on the monthly report

    Owners and admins get an emailed uptime report on the 1st for each group, with an optional SLA target.

  4. 04

    Put a Beacon in the client's network

    A plain script, installed by one line and run by the client's own scheduler. It checks the hosts the cloud cannot reach from inside, and feeds that site's link pings, status reports and certificate reports.

The plan that fits

Monitors
500
More monitors
As many as you need packs of 100
Groups
Unlimited
Seats
Unlimited
Locations
5
Fastest interval
1 min
Channels
Email, Slack, Discord, Microsoft Teams, Telegram, Webhook, PagerDuty, Opsgenie, SMS
History
365 days
Reports
12 months
Scoped viewers
Yes

Questions

Can a client see only their own group?

Yes. A viewer can be scoped to exactly the groups you invite them into, so a client sees their own group and nothing else.

Do we need to install something on a client's server for their heartbeats?

No. A heartbeat is one line at the end of the job that calls its ping URL. For hosts only reachable from inside, the Beacon is a plain script the client's own scheduler runs, installed by one line.

Features that matter

Add a host. Hear about it first.

Start free