Link monitoring
An office or ISP connection watched from both ends, so a filtered port and a dead line never read the same.
Included on every plan.
| What breaks | hostnag |
|---|---|
| An ISP link dropsthe public address from several locations, by ping or a TCP port, confirmed by a ping from an internal device | Yes |
| hostnag: external and internal | |
On the board
Sample plates of this type, drawn by the board itself.Acme Retail
02Sample dataHow it works
- 01
The site's public address
The public IP or hostname of the site's router or gateway, plus the port to reach it on (443 by default).
- 02
hostnag reaches it externally
By ping, by a port, or both, from the group's locations. With both, a port that fails everywhere the ping answers reads as inbound blocked, not down.
- 03
Turn on the internal ping
A heartbeat the device on the far end calls on its own. When the port fails and the device keeps calling, the line is up and something is filtering it.
- 04
Five verdicts, one word each
Up, degraded, link down, inbound blocked, internal silent. Only link down raises an alert that pages anyone.
What you'll be told
What you get told
- Link
[Critical] Office link is down
Port 443 unreachable from US East. Last error: connect_failed: ECONNREFUSED.
- Link
[Warning] Inbound blocked on Office
The site is online (an internal device is pinging) but port 443 is filtered on the way in. Check the firewall or the ISP's CGNAT.
- Link
[Warning] Public IP changed for Office
Office now pings from 198.51.100.20 (was 203.0.113.8). A new lease from the ISP, or failover to a backup line.
Sample alerts, rendered by the same code that writes your email and Slack messages.
Settings
- Target
- public IP or hostname
- Reached by
- ping, a port (443 by default), or both
- Internal ping
- optional heartbeat, its own expected interval and grace
- Public IP change
- raised as a Changed event
- Interval
- 5 min on Free, 1 min on Pro and Business
Questions
What is the difference between inbound blocked and link down?
Inbound blocked means the external test is refused while the internal device keeps pinging; link down means neither side is heard from.
Do I need to install anything on the internal device?
No. It calls the ping URL on its own schedule, the same as a heartbeat; or a Beacon already in that network pings for it.
Related
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